Medical Scheduler - Blue Sky Neurology

Blue Sky Neurology – Englewood, CO

Job Description

Scheduler Reports To: Office Manager

SUMMARY: This position is responsible for all aspects of appointment scheduling including but not limited to scheduling appointments, initiating records requests, patient reminders, tracking referrals, triaging calls, obtaining and entering face sheets, work mail returns, and update patient balances on billing alerts.
Position will be located at:499 E. Hampden Ave.Suite #360Englewood, CO 80113

QUALIFICATIONS: In order to perform this job successfully, individuals must be able to meet and perform each essential duty in a satisfactory manner. The requirements below are representative of the knowledge, skill, ability and/or experience required. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Degree/Certification required: High school diploma or GED required; undergraduate degree in related field is preferred;

Years of experience: Minimum of 1-2 years in healthcare or related field.

Skills preferred:

  • Strong attention to detail.
  • Excellent analytical and critical thinking skills
  • Excellent verbal and written communication skills and the ability to communicate effectively with patients, providers and payors
  • The ability to multitask
  • Strong commitment to actively supporting an ethical open working environment
  • Working knowledge of Word and Excel Working knowledge of medical insurance


ESSENTIAL DUTIES AND RESPONSIBLITIES include the following. Other duties may be assigned if determined in the best interest of the Practice.

  • Schedule patient appointments and remind patients to bring test results
  • Perform patient call reminders
  • Initiates record requests from PCP/Referring MD for new patients•
  • Track incoming referral sources
  • Review schedule for next day appointment patient balances• Assist with self-pay collections, including establishing payment arrangements and processing credit card payments
  • Answers all incoming calls
  • Transcribe and triage patient calls to Physicians
  • Transcribe and page on-call MD’s as needed• Check voice mail and respond to messages, as needed
  • Sends faxes as needed either manual or through ECW
  • Pull and enter facesheets
  • Work mail returns
  • Other duties as assigned

All employees must adhere to Adherence to CarePoint’s Compliance Program, all Compliance, billing, coding, HIPAA/Security policies and procedures, and all other CarePoint policies
Supervisory Responsibilities: None

Other- Compliance, HIPAA and Security. Employees acknowledge that compliance with CarePoint’s HIPAA, Security and Compliance Plan policies and procedures as well as all other CarePoint policies and procedures is a condition of employment and that any violation will result in sanctions up to and including termination based on the type and severity of the violation. Access to and use of Protected Health Information – security clearance which allows employees to review, investigate, and respond to questions from payors. • Security access permitted using the Practice’s entrances for this job category is during core hours of building management, 5 days a week.

Job Type: Full-time

Required experience:

  • 1-2 years in a clinic setting preferred: 1 year

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